ASPR Live Webinar Series: Improving Engagement and Job Satisfaction within the Medical Group to Manage Turnover
Date: Wednesday, September 20, 2017
Time: 10:00 a.m. PT / Noon CT / 1:00 p.m. ET
Presenter: Elizabeth K. Cook, Carolinas HealthCare System; Allison McCarthy, Barlow/McCarthy
1 hour CE credit
Over the last several years, many healthcare organizations have seen their levels of Physician and Advanced Clinical Provider engagement and satisfaction decrease. Nationally there has been an increase in Physician turnover while Advanced Clinical Provider turnover has been more sporadic over the last several years. These national trends have been consistent with the environment within Carolinas HealthCare System’s Medical Group. Carolinas HealthCare System Medical Group decided they need to take a more active, systematic approach in reversing these trends. Carolinas HealthCare System constructed a unique engagement and satisfaction strategy to start the process of culture change within their Medical Group with the ultimate goal of increase engagement and satisfaction while also reducing their turnover rates. During this session, you will learn more about the approach Carolinas HealthCare System has taken to address these concerns. In addition to the case study, this session will provide a general retention construct that can be used by attendees to establish their own program. Lessons learned from other hospitals, health systems, and physician groups will also be shared.